I recently purchased a Wisewo Q box Android 5.1 for a friend of mine. She is kind of hard up so was trying to help her out and let her be able to watch TV and movies since she only has internet. I have a different box and it has worked fine. I dont live by her so its hard to figure out what is wrong but we have tried several things over phone and video chat. It came with Kodi 16.1 installed on it. The app opens fine, but when she clicks on Ex**us, it won't get past clicking on "movies", "new movies", "tv shows"....nothing happens. Says thinking and then just stops. Also if she tries searching for specific shows, nothing happens either. I tried to reinstall the Fusion add on, but having a problem with that as well. Whenever we get to the instructions, install from zip file and then select the file, there is nothing to select on the next screen whereas there should be "select xbmc-repos". Have tried several add ons with this and never anything after selecting what we name the file. So I am at a loss. I am not an expert on mine but i get around it fairly okay but have no idea what else to do. Please help so we get can this to work for her. thanks!!