one day i noticed it was off and it has never fully powered up since, the fan spins but thats it, led doesnt light up at all, i tried a different power cable as i read they sometimes fail to allow enough power through to the unit, no joy
wrt the warranty, it died a week or two past the one year mark so i think replacement/repair is out of the question but after hearing that youve had good luck with support i may give them a shot, i dont often call tech support, in the commercial world i find most useless