The first thing a newbie looking for Kodi support learns is that he or she will first need to provide a copy of their error log, otherwise it’s impossiible to figure out how to fix what’s broken. As soon as a newbie’s asked for their log, they panic. Retrieving an error log from your Kodi device isn’t necessarily as straight forward as some would hope, which is where this new tool comes into play. Using the Kodi Log Emailer tool, you’ll be able to send your error logs to yourself or to anyone else, directly through the Kodi interface.
The Kodi Log Emailer is available from our community repository for easy installation, and was developed by LittleWiz. It allows you to conveniently login to your email account at a variety of providers in order to send your Kodi error logs to yourself or to whoever is helping you troubleshoot whatever problem you are encountering. This is probably the easiest method currently available for retrieving your Kodi error logs for purposes of debugging and troubleshooting of issues. Follow the guide below to learn exactly how to use the Kodi Log Emailer.
Step 1: Click on the Add-ons tab from the vertical menu bar within Kodi.
Step 2: Navigate to the little box icon at the top left corner of the interface.
Step 3: Select the Install from zip file function.
Step 4: Choose the fusionco (or fusion) folder at this point.
Step 5: Select the kodi-repos folder.
Step 6: Select the english folder.
Step 7: Click on repository.xbmchub-3.0.0.zip towards the bottom of the list.
Step 8: Select the Install from repository function at this point.
Step 9: Choose the TVADDONS.CO Add-on Repository from the listing.
Step 10: Choose the Program add-ons category.
Step 11: Click on the Kodi Log Emailer to proceed.
Step 12: Click on the Install button at the lower right corner of the window.
Step 13: Wait a few seconds for the Kodi Log Emailer to download and install.
Step 14: Return to the main Add-ons menu, then navigate to the Program add-ons category.
Step 15: Launch the Kodi Log Emailer tool for the first time.
Step 16: Click on the OK button when prompted to enter your email details.
Step 17: Select your email provider from the field which displays Gmail by default.
Step 18: Click on the empty Email Address field.
Step 19: Input your email address and then press the OK button.
Step 20: Press the OK button at the top right of the settings window.
Step 21: Click on the Email Me My Log function. Alternatively you may also choose the Email Someone Else My Log function, but beware that logs may sometimes contain identifying information which should be scrubbed first.
Step 22: Click on the error log you wish to send, likely the KODI.LOG file.
Step 23: Input your email account password then press the OK button.
Step 24: Wait a few seconds for the Kodi error log to send via your email account.
Step 25: Click on the OK button once notified that the log has been successfully sent.
Once you have your error log, you’ll likely want to visit our discussion forums to seek out the support of your peers. If you have any paid addons, you’ll likely want to scrub the private information first, using find and replace. Please feel free to follow us on Facebook and Twitter to stay up-to-date with the latest Kodi news and addon releases.