Note to UK Broadband Users on BT, EE, Sky, TalkTalk, Virgin Media

Note to UK Broadband Users on BT, EE, Sky, TalkTalk, Virgin Media

If you’re located in the United Kingdom and are having issues finalizing your setup, getting errors when running certain addons or even having trouble accessing certain web sites, this guide will likely solve your problems. This is for all users of BT, EE, Sky, TalkTalk and Virgin Media internet service!

It has come to our attention that for unknown reasons, the majority of internet service providers located in the United Kingdom seem to be shipping modems that come with strange security settings. It seems that these overly protective security settings have made it so that users cannot even access certain completely legitimate sites.

Based on what we’ve seen, we would strongly recommend disabling these security settings, regardless of whether you’re a Kodi user or not, if a free and open internet is something that matters to you.

Please keep in mind that certain questionable type streaming sites have been blocked from the United Kingdom in general, you’ll need a VPN service to access those sites, it has nothing to do with the issue here.


Disable Parental Controls

Switch Off Smart Setup


Switch Off Orange Safeguard


Switch Off Sky Broadband Shield


Switch Off HomeSafe

Virgin Media

Turn Off Web Safe and Virus Safe

We really can’t stress it enough, Kodi users in the United Kingdom really should be using a VPN service in order to get the most out of their experience. The majority of content won’t even show up if you’re in the United Kingdom and not using a VPN service on your Kodi device.

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